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IT Infrastructure Engineer/Manager

Job Information

Austin, TX

Full Time

Apply to learn more

Apply to learn more

Engagement & Management

Key Responsibilities:

  1. System Implementation & Configuration:
    • Deploy and configure MES solutions to meet manufacturing and process requirements.
    • Ensure integration with ERP, PLC, and other factory systems.
  2. Process Mapping & Digitization:
    • Map production processes and translate them into digital workflows.
    • Enable paperless production tracking and traceability.
  3. Real-Time Monitoring & Data Collection:
    • Ensure MES captures production data accurately (e.g., yield, downtime, WIP).
    • Support dashboards and KPIs for operations visibility.
  4. Support Production & Troubleshooting:
    • Provide frontline support for MES issues on the production floor.
    • Troubleshoot data, system, and interface errors.
  5. System Maintenance & Upgrades:
    • Perform regular system checks, updates, and backups.
    • Coordinate MES software upgrades and patches.
  6. User Training & Documentation:
    • Train operators, engineers, and supervisors on MES functionality.
    • Maintain clear documentation for MES processes and change control.
  7. Compliance & Traceability:
    • Ensure the MES supports traceability, quality checks, and regulatory compliance (especially important in automotive, medical, and aerospace sectors).
  8. Performs other related duties as assigned.

Qualifications:

  • Experience with Warehouse management.
  • Strong analytical and problem-solving abilities.
  • Familiar with SMT and system processes.
  • Preferred: Experience with MES management.
  • Strong stress resilience and cross-departmental collaboration skills.
  • Excellent communication skills for collaboration with cross-functional teams and reporting findings

Educational Requirements:

  • University / Bachelor's degree or above, in an Information Technology related field (Information Management, Computer Science, Information Science, Electronic/Electrical Engineering, etc.).

What We’re Looking For:

  • Core Competencies: Stress Resilience, Teamwork, Integrity, Accountability, Problem Analysis and Resolution Skills
  • General Competencies: Logical Thinking and Statistical Analysis, Communication and Negotiation Skills, Emergency Situation Judgement and Handling, Work Efficiency Management
  • Management Competencies: Organization and Planning, Cross-Departmental Communication and Coordination

Job Type:

  • Full-time

Pay:

  • Apply to learn more

Work Location:

  • Austin, TX
  • In person

Apply for position

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