IT Infrastructure Engineer/Manager

About the company

Compal Electronics, a leading Original Design Manufacturer (ODM), stands as a global powerhouse in advanced manufacturing and design. The company collaborates with top innovators to transform visionary ideas into scalable, real-world solutions. Compal’s world-class R&D and engineering teams drive the development of some of the world’s most advanced laptops, smart devices, cloud servers, automotive electronics, and smart healthcare solutions. With nearly four decades of innovation, Compal continues to push boundaries, seamlessly integrating hardware and software expertise to meet the demands of tomorrow’s technology landscape. Recognized as one of the Top 6 in Taiwan’s Manufacturing Industry (CommonWealth, 2024) and a multi-year Forbes Global 2000 honoree, Compal also earns acclaim for its international award-winning product design. Committed to bold ideas, human-centric design, and sustainable outcomes, Compal serves as a trusted partner for those investing in cutting-edge technology or tackling ambitious challenges. By fostering collaboration and delivering breakthrough solutions, Compal shapes the future of technology alongside its partners. For more information, visit Compal’s website. http:/www.compal.com

Key Responsibilities:

1. System Implementation & Configuration:
   • Deploy and configure MES solutions to meet manufacturing and process requirements.
   • Ensure integration with ERP, PLC, and other factory systems.
2. Process Mapping & Digitization:
   • Map production processes and translate them into digital workflows.
   • Enable paperless production tracking and traceability.
3. Real-Time Monitoring & Data Collection:
   • Ensure MES captures production data accurately (e.g., yield, downtime, WIP).
   • Support dashboards and KPIs for operations visibility.
4. Support Production & Troubleshooting:
   • Provide frontline support for MES issues on the production floor.
   • Troubleshoot data, system, and interface errors.
5. System Maintenance & Upgrades:
   • Perform regular system checks, updates, and backups.
   • Coordinate MES software upgrades and patches.
6. User Training & Documentation:
   • Train operators, engineers, and supervisors on MES functionality.
   • Maintain clear documentation for MES processes and change control.
7. Compliance & Traceability:
   • Ensure the MES supports traceability, quality checks, and regulatory compliance (especially important in automotive, medical, and aerospace sectors).
8. Performs other related duties as assigned.

Qualifications:

• Experience with Warehouse management.
• Strong analytical and problem-solving abilities.
• Familiar with SMT and system processes.
• Preferred: Experience with MES management.
• Strong stress resilience and cross-departmental collaboration skills.
• Excellent communication skills for collaboration with cross-functional teams and reporting findings

Educational Requirements:

• University / Bachelor's degree or above, in an Information Technology related field (Information Management, Computer Science, Information Science, Electronic/Electrical Engineering, etc.).

What We’re Looking For:

• Core Competencies: Stress Resilience, Teamwork, Integrity, Accountability, Problem Analysis and Resolution Skills
• General Competencies: Logical Thinking and Statistical Analysis, Communication and Negotiation Skills, Emergency Situation Judgement and Handling, Work Efficiency Management
• Management Competencies: Organization and Planning, Cross-Departmental Communication and Coordination

Job Type:

• Full-time

Pay:

• Apply to learn more

Work Location:

• Austin, TX
• In person